Decathlon, the world's largest retailer of sports and leisure goods,
entered China in the 1990s. In 2003, it opened the first physical store in Asia
in Shanghai. It currently has about 300 physical stores in more than 100 cities
across the country. China is gradually becoming a base for Decathlon's global
transformation and new retail development and innovation. Behind Decathlon's
rapid expansion is the story of its success in fully adopting RFID apparel
management application technology in logistics, retail and omni-channel
marketing.
Problems encountered in the promotion and application of Decathlon RFID and
their solutions
With the continuous expansion of Decathlon globally, RFID has also
encountered more and more technical difficulties and problems. The current tag
chip and reader technology have some difficulties that plague the industry.
Due to product out-of-sales, vacant shelves and unreasonable inventory, the
global retail industry incurs close to 450 billion U.S. dollars in losses every
year, and there is an urgent need for automatic retail inventory technology. For
a long time, the various types of products in physical shopping malls, the huge
quantity, frequent shelf adjustments, high costs, and weak data transmission
have plagued the development and promotion of automatic inventory technology in
physical retail. Now, the birth of "Dibao" makes these problems a thing of the
past.
1. Chip storage stability problem:
In order to pursue ultra-low power consumption and low-cost chip storage,
there will be about one in ten thousand storage failures in practical
applications. Loss of RFID tag data will bring a lot of trouble to automatic
reading.
2. Reading rate of reader:
If more than 100 pieces of clothing are quickly read in a short time, the
performance requirements of the reader will be very high. From a trend point of
view, in the past, companies focused on read distance, but now they pay more
attention to read rate.
While Decathlon has introduced RFID technology on a large scale, its
processing plants are also facing many problems in RFID electronic label
verification management, which are prominent in:
1. The problem of wrong labeling is serious:
The RFID tag of product A is attached to product B, and the RFID tag of
product B is attached to product A.
2. Missing or over-sticking of labels:
The RFID label of the product is missing or two labels appear on the same
product, etc.
3. The packing quantity is not accurate:
The product packaging process is prone to produce more or less products,
and the single-box shipping information is inaccurate, resulting in a decrease
in KPI scores.
4. The label problem cannot be monitored:
There is a small probability that it is due to the problems of the label
itself, such as damage, unsuccessful code writing, and wrong code writing.
In response to the existing RFID electronic tag verification problems in
processing plants, Decathlon has created multiple sets of "RFID FCL Verification
Management System" according to different application scenarios and needs of
customers. Count the number of tags provided by the supplier through RFID
scanning equipment, and quickly complete the standard inspection. According to
the EPC rules of different styles of products, quickly and automatically detect
whether the label data and quantity match the product information. In the event
of an abnormality, the system will automatically prompt an alarm to eliminate
problems such as incorrect labeling and wrong code from the source, and ensure
the accuracy of label binding. Through multiple verifications such as EPC
quantity detection and automatic weighing function, it can prevent the
phenomenon of multiple labels and missing products, and multiple products.
With the use of the RFID FCL verification management system, the factory
packing error rate has dropped from 1.5% to 0.2%, a decrease of 87%; product
exception handling time has been reduced by 90%, and total consumption costs
have been reduced by more than 70%; order delivery The accuracy rate is over
99.95%, and the loss cost caused by the penalty is reduced by 90%.
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